Key Responsibilities:

Serve as the go-to expert in Workday, offering day-to-day functional support and development, including configuring business processes, generating reports, executing mass data operations (EIB), testing, and troubleshooting.
Provide deep insights into Workday HCM best practices.
Collaborate with business leaders to identify challenges, prioritize requirements, and discover opportunities to enhance processes and improve efficiency through Workday functionalities.
Develop and maintain clear, detailed business requirements for changes, enhancements, or projects. Ensure comprehensive documentation and offer strategic guidance on functionality and design from start to finish.
Stay updated on Workday’s future releases and roadmap, assessing the impact of upcoming features on current and planned functionalities.
Lead thorough testing and analysis of new Workday features, contributing to release planning. Responsible for regression, unit, User Acceptance, and pre-launch testing, ensuring new features or enhancements are fully vetted.
Work closely with internal subject matter experts to incorporate knowledge, explore alternative solutions, and apply best practices, ensuring a comprehensive and effective approach.
Deliver outstanding customer service by promptly and accurately addressing and resolving inquiries.

Education and Experience:

Over 3 years of experience in Workday functional configuration across multiple HCM modules, such as Core HCM, Talent and Performance, Absence and Time-Tracking, Recruiting, Payroll, Benefits, etc., within a mid-to-large-sized organization.
3+ years of cross-functional experience in Workday administration, including security design and business process management.
At least 1 year of experience in HRIS project management, encompassing analysis, stakeholder engagement, and documentation.
Demonstrated expertise in Workday’s functional capabilities, including an understanding of its potential and limitations, familiarity with standard features and reports, and experience in performing routine administrative tasks.
Proven track record in handling confidential and sensitive information with care.
A Bachelor’s Degree is preferred.
Practical experience in HR practices and program development that allows for a comprehensive understanding of stakeholder needs across HR functions is desirable.