Director of HRIS

Salary N/A
LocationVirginia Beach, Virginia
Employment type Permanent
Discipline
Workday

Job description

Position: Director of HRIS

Job Purpose: The Director, HRIS, will play a pivotal role in establishing best practices, driving Workday performance, and managing the Workday ecosystem. This leader will lead the upcoming Workday renew process, oversee the management of critical Workday modules, and build a best-in-class Workday team. By creating a high-performance culture and implementing metrics-driven strategies, the Director will align the team with the company’s vision for exceptional technology support and data analytics.

Duties and Responsibilities:

Strategic Leadership:

  • Develop and execute a strategic roadmap for the HRIS team to support company growth objectives and deliver exceptional Workday performance.

  • Lead the Workday renew process, ensuring system optimization and alignment with organizational goals.

  • Oversee the management and enhancement of Workday modules, including HCM Core, Core Compensation, Benefits, Recruiting, Talent/Performance, Learning, Absence, Time Tracking, United States Payroll, and Integrations.

  • Collaborate with Human Resources, Talent Acquisition, and Total Rewards to ensure alignment and integration of Workday initiatives.

Team Management:

  • Build, lead, and inspire a best-in-class Workday team, including managers and analysts.

  • Foster a culture of accountability, continuous improvement, and customer-first values.

  • Design and implement training programs to develop skills and capabilities within the team.

Operational Excellence:

  • Define and monitor key performance indicators (KPIs) to assess team performance, customer satisfaction, and operational efficiency.

  • Identify opportunities for process optimization, increased automation, and cost savings.

  • Oversee data analytics, dashboard maintenance, and resource allocation to meet planned human resource activities and operational goals.

  • Recommend KPI goals; monitor performance against plans; and routinely develop actions to impact results.

Customer Experience:

  • Champion initiatives to enhance the employee journey and ensure a consistent, high-quality experience.

  • Proactively gather and analyze customer feedback to identify trends and areas for improvement.

  • Act as an escalation point for complex HRIS issues, ensuring prompt and satisfactory resolution.

Qualifications:

  • Bachelor’s degree from an accredited university or commensurate work experience.

  • At least 6+ years of leadership experience in an HRIS capacity, with a proven track record of scaling teams and driving performance.

  • Strong knowledge of Workday modules and workforce management tools.

  • Demonstrated ability to lead through change and establish structure in a rapidly growing environment.

  • Proven track record of improving efficiency while maintaining best-in-class customer experience. Previous experience with multi-location home services or other decentralized business models is a plus.

  • Experience launching new employee-based offerings and increasing productivity or adoption via training and utilization channels.

  • Exceptional communication, problem-solving, and decision-making skills.

  • Analytical mindset with a data-driven approach to performance management.

  • Strong project management skills, with the ability to effectively prioritize and manage multiple projects simultaneously.